FAQ
1.I need your help for the delivery time, 40 days is too long at the moment. Please check what is the short delivery time, for examples 10 to 15 days ?
About delivery lead time, actually we have big quantity exported every month, so production line busy all the time. If it were full container, I will have to follow the order sequence. But initially it is only 36 units, I have already applied for special lead time, 20 days . I hope you can find it acceptable.
2.What is meaning of EPS?
EPS: electric power steering without EPS, you will feel it very hard to move the handle of heavy duty electric
pallet truck/stacker, handle will be mechanical steering with EPS, one finger can move the handle
3.We can load in thesame container?
Yes surely we can load in the same container. Actually all the items we produce in China can do mix container loading Such as manual stacker, scissor lift table, high lift pallet truck, electric pallet truck, electric stacker. One of our advantage is that we can offer you full line of warehouse equipment, in the same container.
Advantages
1.The partnership between clients and Staxx can be customized. We would love to tailor our support, such as marketing strategy, after-sales service to the needs of our partners.
2.We have a Professional manufacturing team.
3.To offer products that end-users would love. Staxx understands the actual needs of end-users in the market. By innovative thinking, we constantly make improvement on the functionality and comfortability of the products and have acquired over 10 patents, including intelligent diagnostic handle, moonwalk narrow aisle solution, remote control, etc.
4.We have a Professional R&D team.
About Staxx
Ningbo Staxx Material Handling Equipment Co.,Ltd - a professional warehouse equipment manufacturer.
Since the reorganization of company in 2012, Staxx officially entered the the sector of manufacturing and distributing of warehouse equipment.
Based on self owned factory, products, technology and management system, Staxx has formed a complete supplier system, and created a one-stop supplying platform, with over 500 dealers at home and abroad.
In 2016, the company registered the new brand “Staxx”.
Staxx strives to innovate, to constantly meet market demands and advance with the ever-changing society.
Along the way, Staxx has gained the trust and support from partners worldwide.
Product Introduction
Product Information
Company Advantages
We have a Professional management team.
We have a Professional manufacturing team.
We have a Professional R&D team.
Frequently Asked Questions about
Q:A special request from the customer is gradeability. They have a gateway with a grade of 30° at the warehouse entrance. Total length is about 15-20 meters. Can you offer some solution? If yes, please send me price and MOQ.
A:RPT20 is electric pallet truck, are you requesting pallet truck or stacker ? For the grade of 30 degree, this is out of the gradeability range of all our pallet truck and stackers.. You may need a forklift to be used for such working condition..
Q:Usually we pay our Chinese suppliers with 10% down payment and the balance against BL.
A:Our standard payment terms is 30% advance, for special payment terms, I need to apply from management for special support.
Q:I need your help for the delivery time, 40 days is too long at the moment. Please check what is the short delivery time, for examples 10 to 15 days ?
A:About delivery lead time, actually we have big quantity exported every month, so production line busy all the time. If it were full container, I will have to follow the order sequence. But initially it is only 36 units, I have already applied for special lead time, 20 days . I hope you can find it acceptable.
Q:We can load in thesame container?
A:Yes surely we can load in the same container. Actually all the items we produce in China can do mix container loading Such as manual stacker, scissor lift table, high lift pallet truck, electric pallet truck, electric stacker. One of our advantage is that we can offer you full line of warehouse equipment, in the same container.
Q:What's the differences, or maybe the used between the PU , RU and Nylon wheels?
A:Normally for steer wheel, there are 3 types: Rubber, PU, Nylon For loading wheel, there are 2 types: PU, Nylon. Rubber works best for absorbing shock, and has low noise PU is more wear resistant, and has low noise Nylon has less resistance, so it helps truck to run over obstacles easier. But Nylon has high noise and it is hard so might damage some floor. Globally, most customer are buying PU steer wheel + PU loading wheels In Europe, some customer choose Rubber steer wheel + PU loading wheels For India, most customer are buying Nylon steer wheel + Nylon loading wheels