Product Introduction
Product Information
Company Advantages
We have a professional sales team.
We have a Professional after-sales service team.
To offer products that end-users would love. Staxx understands the actual needs of end-users in the market. By innovative thinking, we constantly make improvement on the functionality and comfortability of the products and have acquired over 10 patents, including intelligent diagnostic handle, moonwalk narrow aisle solution, remote control, etc.
Frequently Asked Questions about
Q:What is meaning of EPS?
A:EPS: electric power steering without EPS, you will feel it very hard to move the handle of heavy duty electric pallet truck/stacker, handle will be mechanical steering with EPS, one finger can move the handle
Q:let s say your new model (10Ah) is better with greater innovative battery?
A:lithium battery is the trend it has no battery memory, thus if you charge it any time you want, it doesn't affect the battery life but for AGM battery, it is best to charge it regularly, and every time fully charge, otherwise, it damages the lifetime of AGM battery
Q:What's the differences, or maybe the used between the PU , RU and Nylon wheels?
A:Normally for steer wheel, there are 3 types: Rubber, PU, Nylon For loading wheel, there are 2 types: PU, Nylon. Rubber works best for absorbing shock, and has low noise PU is more wear resistant, and has low noise Nylon has less resistance, so it helps truck to run over obstacles easier. But Nylon has high noise and it is hard so might damage some floor. Globally, most customer are buying PU steer wheel + PU loading wheels In Europe, some customer choose Rubber steer wheel + PU loading wheels For India, most customer are buying Nylon steer wheel + Nylon loading wheels
Q:I need your help for the delivery time, 40 days is too long at the moment. Please check what is the short delivery time, for examples 10 to 15 days ?
A:About delivery lead time, actually we have big quantity exported every month, so production line busy all the time. If it were full container, I will have to follow the order sequence. But initially it is only 36 units, I have already applied for special lead time, 20 days . I hope you can find it acceptable.
Q:How about options to get in red color? And with our name on stackers?
A:For the color, yes we can make it red, normally it is RAL2002 red, or RAL3020 red. For the logo, yes we can paste your name on stackers, please send me logo drawing for checking.
FAQ
1.A special request from the customer is gradeability. They have a gateway with a grade of 30° at the warehouse entrance. Total length is about 15-20 meters. Can you offer some solution? If yes, please send me price and MOQ.
RPT20 is electric pallet truck, are you requesting pallet truck or stacker ? For the grade of 30 degree, this is out of the gradeability range of all our pallet truck and stackers.. You may need a forklift to be used for such working condition..
2.let s say your new model (10Ah) is better with greater innovative battery?
lithium battery is the trend it has no battery memory, thus if you charge it any time you want, it doesn't affect the battery life but for AGM battery, it is best to charge it regularly, and every time fully charge, otherwise, it damages the lifetime of AGM battery
3.Usually we pay our Chinese suppliers with 10% down payment and the balance against BL.
Our standard payment terms is 30% advance, for special payment terms, I need to apply from management for special support.
Advantages
1.We have a Professional management team.
2.Staxx quality excellence is the result of strict intensive testing and inspecting, done by over 12 units individual and self-designed automatic inspection devices. The testing and inspecting offers our partners quality assurance.
3.We have a Professional R&D team.
4.We have a Professional after-sales service team.
About Staxx
Ningbo Staxx Material Handling Equipment Co.,Ltd - a professional warehouse equipment manufacturer.
Since the reorganization of company in 2012, Staxx officially entered the the sector of manufacturing and distributing of warehouse equipment.
Based on self owned factory, products, technology and management system, Staxx has formed a complete supplier system, and created a one-stop supplying platform, with over 500 dealers at home and abroad.
In 2016, the company registered the new brand “Staxx”.
Staxx strives to innovate, to constantly meet market demands and advance with the ever-changing society.
Along the way, Staxx has gained the trust and support from partners worldwide.